MiCLOUD OFFICE from cutec

The Business Cloud Phone System and Unified Communications Solution

How Cloud Phones SYSTEMS work

Mitel have designed a business phone system that just works out the box with very little configuring. 

Now for the technical bit, the Mitel solution resides on geo-redundant data centers and continue to provide services even in the off chance that an event takes one down. Information and voice calls transverse the public internet to reach their final destination using voice over Internet protocols (VoIP). Some customers may choose to use computer soft phones with a headset, and therefore will not need a single piece of hardware, otherwise we provide a variety of Mitel desktop phones which work just like your current traditional phone today. Employees receive the same communication functionality regardless if they are in an office, on the road, or working from home. Tried and tested in more than 100 countries globally, no other communications provider has more cloud communications users relying on their voice and unified communications services.

  • MiCloud Office - for any size business and suited to multi-site companies
  • MiCloud Analytics – Cloud reporting, recording and real-time data on web based dashboards
  • Encrypted PCI compliant call recording (up to 6 years historical recording) to meet FSA guidelines

use any device, in any location, SIMPLE

The MiCloud cloud or otherwise know as a hosted telephone system is modular so you decide how many users that you require – the system is flexible meaning you can add and remove users to suit your businesses changing requirements. Choose your numbers, the type of SIP/Cloud phone telephones and the cloud package that you require. 

With the help of our partners, Marley Communications, we will assist you every step of the way and ensure your telephone system is right for your business. With the years of experience of experience Marley Comms bring to the table we know you will be in safe hands. 

You may require a Cloud Contact Center? If so, then MiCloud offers a wide range of call center applications which include call reporting, call recording, monitoring, CRM integration, IVR, real-time wallboard's, call recording and more, if its not listed just ask one of our Mitel MiCloud experts.


Features

Essentials

Premier

Elite

Connected Device1 (deskphone only)24
Robust Calling functionsYYY
Voice mailYYY
Inbound Phone linesYYY
Web Portall Access-YY
Parallel ringing-YY
Desktop Client (PC or Mac)-OptionalY
Mobile App (Android, iOS)-OptionalY
Mobile VoIP included in Mobile App (Android, iOS)-OptionalY
Presence & Chat-OptionalY
SMS from desktop App-OptionalY
Unified Box (includes Fax)--Y
Business Application Integration--Optional
Fax Inbox--Y - (2nd phone line optional)
Unlimited Calling (local & National)OptionalOptionalOptional
MiTeam Collaboration>-OptionalOptional
Attendant Upgrade--Optional
Real-time Office Analytics Reports (per user, must be purchased system wide)OptionalOptionalOptional

MiCloud Brochures - for download

MiCloud Office Overview
Mitel MiCloud Business Phone System
The Mitel MiCloud Office Solution
The Mitel Call Analytics Insights
The Mitel Call Analytics Reports
The Mitel Call Analytics Reports Catalogue

MiCloud SIP Phones and Apps

MiCloud Videos

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